The following has become available at Bidvest Vericon Outsourcing:

Position:  GENERAL MANAGER – NATIONAL

This role reports directly to the Operations Executive

Department: Operations

Site Location: National

Strategic Planning and Development

Drive sustainable growth through client retention, contract optimisation, and support of new business take-on
within the outsourced services environment. Align site strategies to Bidvest Vericon objectives and governance
frameworks.

Operations Management

• Oversee multi-site outsourced operations across various client contracts
• Ensure operational delivery in line with client-specific SLAs, KPIs, and contractual obligations
• Drive continuous improvement, productivity, and operational efficiencies across contracts

   

Financial Management

• Ensure contract profitability and margin optimisation across all functional portfolios
• Identify cost-saving initiatives without compromising service delivery or compliance

Client & Vendor Relationship Management

• Building and maintaining strong relationships with external clients, vendors, and internal stakeholders.

• Negotiating contracts, scopes of work, and budgets to align with business needs.

Team Leadership & Development

• Leading and mentoring cross-functional teams and managers.
• Foster a productive and high-performing work environment.
• Oversee recruitment, training, and performance management processes.

Compliance & Risk Management

• Act as the senior escalation point for key clients
• Lead client governance meetings, performance reviews, and contractual discussions
• Manage client expectations and service recovery where required

Behavioral competency requirements

• Excellent communication and stakeholder management skills
• Strong leadership and people management capability
• Able to work under pressure in a high-volume operational environment
• Strong analytical ability and data-driven decision-making skills.
• Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Problem-solving aptitude and a proactive approach to challenges.
• Adaptability and a commitment to continuous improvement

Technical competency requirements

• Computer literate, MS Package
• Extensive warehouse, logistics and distribution knowledge
• Experience working on WMS and reporting systems
• Strong IR & HR knowledge
• Financial and commercial management capability
• SLA and client management experience
• Strong SHEQ and compliance knowledge

Minimum Requirements 

• Matric / Grade 12
• Relevant tertiary qualification in Logistics, Supply Chain, Operations or Business Management
• Minimum 3-5 years warehouse / logistics management experience
• Minimum 5 years’ experience in a senior management or General Manager role
• Proven experience managing large teams and complex distribution operations
• Strong financial and commercial management experience
• Own transport with Code 8 (B) license

The Company reserves the right not to make an appointment.

Appointments shall be in line with the Company’s Employment Equity Policy

*Only shortlisted candidates will be contacted.

Should you not receive any feedback within 2 Weeks of application, consider your application as unsuccessful.

Closing date: 13/08/2026